Main Features

Content Management

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Quick Site Updates with In-Context editing.

Update your site quickly and easily. View your website just like your customer would - and actively edit the content as you go. Just point, click and edit your pages, with full access to the HTML code.

Keep It Consistent.

With site wide templates, you keep the professional design you pay for, on every page you create or edit. Think of it as a photo frame wrapping around the content you create, keeping the professional look and feel on every page.

Make it Social.

Don’t let your business be left behind. Create and control an unlimited number of blogs, forums, and RSS feeds. Keep your customers up to date with your business, and keep your business up to date with their ideas and comments.

Secure Zones and Paid Memberships.

Make any part of your site a Secure Zone, assigning customers unique usernames and passwords. Keep private information secure or sell access to a Secure Zone to customers, on a subscription basis.

Stay Organized.

Use Modules to manage announcements, bookings, photo galleries and FAQs, or try the Web App Wizard to create whatever you like. The only limit is your imagination!

Mobile Device Support

Unique Mobile Experiences.

Device-specific site-wide templates allow the complete customized look and feel of your site across a growing range of phone and tablet devices using the latest technologies.

Access While On-The-Go.

You can keep an eye on your business performance from across the globe with Business Catalyst. Experience our full Admin Console on any tablet device, with HTML5 charts for reports and iPad support for our WYSIWYG editor.

Accurate Device Detection.

Easily render mobile-optimized content based on your visitor's device type. We're continually updating our database of device types, meaning you can say goodbye to manually adding detection code for the latest devices.

Social Media Integration

Social Sharing Made Easy.

Join the social media revolution. With just a few clicks, you can add Facebook "Like", Facebook "Send", and Twitter "Tweet" buttons to your pages, blog posts, products and more!.

Live Feedback With Facebook Comments.

Bring social features to any site with built-in Facebook Comments. Enable product reviews, add dynamic comment streams to blog posts and more.

Keep Visitors Up-To-Date With Facebook Activity Feeds.

Stay fresh and keep visitors up-to-date with the latest news by quickly inserting a dynamic activity feed on any page, linked to your Facebook page.

Allow Members To Login Using Facebook.

Keep sign in convenient for your registered customers by offering them the ability to login with Facebook credentials to any "Members Only" secure zone.

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eCommerce

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Sell Anything.

You can create an unlimited number of products, complete with inventory management, product attributes, and size and weight for shipping. You can also upload eProducts and charge for downloads, limit download location and more.

More Targeted Marketing.

Every customer who interacts with your site has their details automatically captured into your integrated CRM system. Keep a history of customer orders and actions, centralize orders, run loyalty programs based on segmented customer lists, or link targeted Email Marketing to these specific segments and do it all in just moments.

Easy Billing and Shipping Integration.

Out of the box shipping integration with FedEx, UPS, DHL and USPS allows you to cater to a global market. Offer your customers a range of payment options, with support for a growing list of payment gateways including; PayPal, Google Checkout, Authorize.net, Beanstream Payment Gateway, Payment Express, EWay, InternetSecure Authorize Payment Gateway, MiGS Payment Gateway, Moneris, CyberSource, Optimal Payments, WebPay.

Search Engine Friendly.

Search engine friendly URLs mean that your business and online store can be found with ease. Search Engine Optimization will be a breeze, with all URLs containing the product or catalogue name and automatically generated Google Sitemaps XML files.

Measure Your Success.

Powerful analytics and reporting tools allow you to measure the popularity of products, order volume, shopping cart abandonment rates and much more, so you know exactly how your Online Store is performing and why.

Boost Sales with Discounts, Vouchers & Referrals.

Bult-in sales tools like discount codes, gift vouchers, referral tracking and affiliates, which can help your online store boost profits and deliver greater bottom line results.

Import, Export, Migrate.

Do you already have a large product inventory sitting in a spreadsheet or in another platform? Not a problem - CC allows you to import products via a simple spreadsheet format, so you can get started faster. And if you ever (sadly) want to leave CC or expand to other resources - we provide an easy export format to make life easier on the way out, too.

Automate Revenue Streams with Recurring Orders.

As long as your Payment Gateway supports it, CC allows you to sell products that have a built in re-occurrence. That means if you wants to sell a subscription to some secured information, or annual memberships to your orginization, or a weekly delivery of fruit and vegetables - CC has them covered.

Collect Donations and Service Payments with Web Forms.

Not every online business sells products. Maybe you are a charity that wants to collect donations online, or perhaps you're a lawyer or accountant that simply needs to collect payments for your services. With CC, you can securely collect payments for almost anything that you may need.

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Customer Relationship Management

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Get To Know Your Customers.

With integrated customer relationship management built-in, every interaction your customers have with your business is logged, building their unique profile and history. You can also import any existing customer databases, using Excel spreadsheets.

Watch Your Customers, Live.

Your online business has a live feed of customer actions, on your dashboard. Whenever customers open a newsletter, submit a web form, purchase a product and so forth, you can see their action appear in real time on your live feed. It's all tracked and listed to give a complete view of your customers behavior.

Easily Manage Customer Details, Cases, Orders and More.

CC provides a centralized interface for you to easily manage all your customer related activity. Manage, edit and sort customer contact details, past web form submissions, eCommerce orders, secure zone subscriptions, email subscriptions and more is all done from the CC application - simplifying workflows and saving time.

Create Automated Workflows.

Automate business processes and help you get back to your customers faster! Build multi-step workflows to notify you of new web form submissions or orders via SMS and email notifications, then verify steps as they are completed, or remind and escalate to management if need be. Trigger these workflows business-wide, to ensure your online business is always on its feet.

Effortlessly Capture Leads.

Every customer action - from web forms to online orders, forum posts to blog comments - is automatically captured in your CRM against a central customer record, keyed off their email address. This helps you keep a central record of all your businesses customers, and makes sure that none of those leads are lost in the bottom of your inbox.

Web Form Builder: Drag & Drop.

From basic "Contact Us" forms to surveys, donations, registrations - Web Forms are a commonly used aspect of almost every online business. CC's drag and drop web form builder is easy to use, powerful, and fully customizable. These forms are seamlessly captured into CC's integrated CRM system against the customer's record.

Create Cases & Opportunities.

Web forms can be configured to create cases in the CRM to help manage inquiries, and to create "Sales Opportunities" to help you manage your sales pipeline.

Quickly Drill Down and Extract Data.

Use our flexible report generator to create customer reports based on various criteria, such as cases submitted and the options they've selected on a particular web form, or amount they've spent in your online store. For example, our Customer Report Builder could easily extract all customers who spent over $100 in the Online Store.

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Email Marketing

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Targeted, Effective Marketing.

You can tap into your built-in CRM and extract targeted marketing lists. Lists can be based on past orders, web form responses, forum membership, blog comments and much more. You can also hand-roll lists by individually adding customers in your database, or import lists from other applications via a simple spreadsheet format.

Reach Everybody.

Send up to 10,000 emails per month as part of an unlimited number of personalized email marketing campaigns. This means that you can reach out to more customers, for less. There's no excuse not to keep your business top of mind with your customers.

Automate Sales Responses with a True Email Marketing Platform.

You're probably used to sending once-off campaigns and newsletters - but with CC you can do so much more. You can set up an automated campaign, delivering a highly-personalized and professional looking email to any potential or existing customer. You can automate sales responses by creating a pre-written series of emails which are sent to a customer after they subscribe - in sequence, timed and paced as you like. You can even set the system to send customers an email on their birthday or another special day, unique to their personal information.

More Than Just Click-Throughs.

You need to know more than open rates and click-throughs. CC tracks the actions your customers take after they click on links, so that you can measure the real effectiveness of email campaigns. Write, send, analyze, revise, repeat.

Email Newsletter Templates - Just Add Content.

We provide you with a range of industry and occasion specific templates for your email campaigns, each fully customizable to suit your needs and with full access to the HTML code. Our simple wizard takes you through the process and makes it completely pain free. So it will only take a few clicks to send a beautiful email newsletter.

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Reporting & Analytics

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Keep Your Finger on The Pulse.

Every time you sign in to your Online Business, you'll be presented with a bird's eye view of how it's performing. The easy-to-use dashboard allows you to make quick, smart decisions based on solid information. With key metrics, charts, and a live feed of customer activity, keeping your finger on the pulse of your business has never been easier.

Don't Waste Time With Fiddly Bits.

You don't need to waste time or money on fiddly codes or add-on modules for your site. Our integrated reporting system gives you fully functional analytics capabilities, straight out of the box.

Analyze Online Business Performance.

If you thought page views and unique visitors were impressive, wait till you see what CC is packing. From the Admin Console, you can quickly track your top performing pages, most popular online products, sales and order volumes, newsletter subscription losses or gains and a whole lot more! Everything you need to monitor, measure and improve your business.

Generate eCommerce and Customer Reports.

With CC, you can easily set up custom eCommerce and Customer reports for you to access at any time. You can then slice and dice your data however you like to drill down into your Online Business performance, or take it offline with our handy "Export" feature - supporting Excel, PDF and CSV formats.

Measure, Evaluate, Control.

When it comes to the big decisions, you need to be informed. Our system allows you to make these decisions with confidence, based on solid analytics and reporting.

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